A Workshop Brought To You By Chargebacks911®
Monday, February 10, 2025
Maryland
Monday, March 10, 2025
Las Vegas
Monday, April 28, 2025
Barcelona
Brought to you by Chargebacks911, the world’s foremost experts in chargeback management, Chargeback University was designed exclusively for merchants. This interactive virtual course delivers the most comprehensive chargeback management information available today, along with industry tips you won’t find anywhere else.
Register Now
“Chargeback University was the most informative and interesting event in our industry this year.”
“Great opportunity, and great insights concerning steps to help fight and prevent the disputes we receive.”
“Learned the best ways to prevent chargebacks/fraud and the best strategies to refute chargebacks.”
“Chargeback University was the perfect opportunity to update overall chargeback management knowledge.”
“A very knowledgeable team presenting key issues in the ever-evolving realm of chargeback management.”
“Dynamic and interactive...the instructors have deep industry experience and shared real-world examples.”
“Chargeback University enabled us to bring a greater understanding of chargebacks to our business.”
To successfully manage chargebacks, you need to know where they’re coming from. Reason codes are helpful, but have proven to be a less-than-reliable indicator of what’s triggering your disputes. This session explores why the real source of your chargebacks could be anything from friendly fraud to missteps in your own processes.
Contesting invalid chargebacks is important; for successful long-term management, however, your real focus should be on prevention. In this powerful session, you’ll gain a greater knowledge of why disputes happen, plus proven tips and actionable strategies for effective chargeback prevention, both immediately and for the future.
When customers file unwarranted chargebacks, you have the right to challenge the claim. Getting the bank to agree with you, however, isn’t always easy. This session covers the representment process, including insider tips and actionable steps for creating complete rebuttal packages that get more attention … and better results.
Understanding the true source of each chargeback is the first step in learning how to reduce them. This session covers the major sources of chargebacks, the different ways each can impact your business, and the basics of identifying them in your business.
Even when the major source of your chargebacks has been identified, preventing future claims can be a complex process. This session outlines key prevention strategies that any organization can put in place to decrease their chargeback volume.
Fraud filters can be a great thing: proper steps taken at the front of a transaction can significantly lower fraud overall. But are filters alone enough? This session looks at current trends in fraud, as well as tips and action steps to keep from becoming a victim.
A unique blend of rich heritage and modern amenities, The Westin Washington National Harbor offers a stay unlike any other near the nation's capital. As the only hotel on the Potomac River, you’ll find a wealth of cultural experiences along with a myriad of dining and entertainment options.
Join us for an unusual twist on dining at the Sauciety, our waterfront National Harbor restaurant serving American classics. In the evening, don't forget to stop by our revitalized Lobby Bar for handcrafted cocktails and unparalleled sunset views.
With distinctive conference space, The Westin Washington National Harbor is ideally suited to welcome you to Chargeback University.
The Standard Room,
3rd Floor Terrace,
171 Waterfront St, Oxon Hill, MD USA
Monday, February 10th 8:30 AM - 1:00 PM ET
Brought to you by Chargebacks911, the world’s foremost experts in chargeback management, Chargeback University was designed exclusively for merchants. This interactive virtual course delivers the most comprehensive chargeback management information available today, along with industry tips you won’t find anywhere else.
Register Now“Chargeback University was the most informative and interesting event in our industry this year.”
“Great opportunity, and great insights concerning steps to help fight and prevent the disputes we receive.”
“Learned the best ways to prevent chargebacks/fraud and the best strategies to refute chargebacks.”
“Chargeback University was the perfect opportunity to update overall chargeback management knowledge.”
“A very knowledgeable team presenting key issues in the ever-evolving realm of chargeback management.”
“Dynamic and interactive...the instructors have deep industry experience and shared real-world examples.”
“Chargeback University enabled us to bring a greater understanding of chargebacks to our business.”
To successfully manage chargebacks, you need to know where they’re coming from. Reason codes are helpful, but have proven to be a less-than-reliable indicator of what’s triggering your disputes. This session explores why the real source of your chargebacks could be anything from friendly fraud to missteps in your own processes.
Contesting invalid chargebacks is important; for successful long-term management, however, your real focus should be on prevention. In this powerful session, you’ll gain a greater knowledge of why disputes happen, plus proven tips and actionable strategies for effective chargeback prevention, both immediately and for the future.
When customers file unwarranted chargebacks, you have the right to challenge the claim. Getting the bank to agree with you, however, isn’t always easy. This session covers the representment process, including insider tips and actionable steps for creating complete rebuttal packages that get more attention … and better results.
Understanding the true source of each chargeback is the first step in learning how to reduce them. This session covers the major sources of chargebacks, the different ways each can impact your business, and the basics of identifying them in your business.
Even when the major source of your chargebacks has been identified, preventing future claims can be a complex process. This session outlines key prevention strategies that any organization can put in place to decrease their chargeback volume.
Fraud filters can be a great thing: proper steps taken at the front of a transaction can significantly lower fraud overall. But are filters alone enough? This session looks at current trends in fraud, as well as tips and action steps to keep from becoming a victim.
An unforgettable stay In the heart of The Strip, the Waldorf Astoria Las Vegas offers extraordinary experiences in the heart of this vibrant city. Here, spectacular views from every space are rivalled only by the glittering skyline, and luxurious rooms and amenities ensure that relaxation and rejuvenation take center stage.
Discover some of Las Vegas’ best dining with our personalized Sincerely Elegant Service. Delight in dynamic, innovative culinary experiences – from stunning views at the iconic Tea Lounge to handcrafted cocktails at Hotel Bar, 23 floors above The Strip.
Our legendary service and multiple levels of distinctive conference space make Waldorf Astoria Las Vegas ideally suited to welcome you to Chargeback University.
The Standard Room,
3rd Floor Terrace,
3752 Las Vegas Blvd S, Las Vegas, NV USA
Monday, March 10th 8:30 AM - 1:00 PM ET
Brought to you by Chargebacks911, the world’s foremost experts in chargeback management, Chargeback University was designed exclusively for merchants. This interactive virtual course delivers the most comprehensive chargeback management information available today, along with industry tips you won’t find anywhere else.
Register Now“Chargeback University was the most informative and interesting event in our industry this year.”
“Great opportunity, and great insights concerning steps to help fight and prevent the disputes we receive.”
“Learned the best ways to prevent chargebacks/fraud and the best strategies to refute chargebacks.”
“Chargeback University was the perfect opportunity to update overall chargeback management knowledge.”
“A very knowledgeable team presenting key issues in the ever-evolving realm of chargeback management.”
“Dynamic and interactive...the instructors have deep industry experience and shared real-world examples.”
“Chargeback University enabled us to bring a greater understanding of chargebacks to our business.”
To successfully manage chargebacks, you need to know where they’re coming from. Reason codes are helpful, but have proven to be a less-than-reliable indicator of what’s triggering your disputes. This session explores why the real source of your chargebacks could be anything from friendly fraud to missteps in your own processes.
Contesting invalid chargebacks is important; for successful long-term management, however, your real focus should be on prevention. In this powerful session, you’ll gain a greater knowledge of why disputes happen, plus proven tips and actionable strategies for effective chargeback prevention, both immediately and for the future.
When customers file unwarranted chargebacks, you have the right to challenge the claim. Getting the bank to agree with you, however, isn’t always easy. This session covers the representment process, including insider tips and actionable steps for creating complete rebuttal packages that get more attention … and better results.
Understanding the true source of each chargeback is the first step in learning how to reduce them. This session covers the major sources of chargebacks, the different ways each can impact your business, and the basics of identifying them in your business.
Even when the major source of your chargebacks has been identified, preventing future claims can be a complex process. This session outlines key prevention strategies that any organization can put in place to decrease their chargeback volume.
Fraud filters can be a great thing: proper steps taken at the front of a transaction can significantly lower fraud overall. But are filters alone enough? This session looks at current trends in fraud, as well as tips and action steps to keep from becoming a victim.
At AC Hotels we've created a luxurious and carefully considered hotel experience. With elegantly appointed rooms and beautiful views overlooking the city of Barcelona, we’ve combined modern technology and couture design to provide a welcome retreat for regional and international travelers.
Delight in dynamic, innovative culinary experiences, from the Suite Bar with its seasonal Mediterranean menu, or relax by the pool and indulge in snacks and drinks on our terrace. A wealth of other local cuisine lies within walking distance, as well.
With unique meeting facilities and services for meetings or events, AC Hotel Barcelona Forum by Marriott is ideally suited to welcome you to Chargeback University.
The Standard Room,
3rd Floor Terrace, Pg. del Taulat,
278, Sant Martí, 08019 Barcelona, Spain
Monday, April 28th 8:30 AM - 1:00 PM ET